Open the Policy Before Account Access
Our Terms & Conditions define who may access the account, how phone verification is completed, and what happens when account details need correction. Access or eligibility depends on local law, and we may ask you to confirm identity details before account access or a wallet status
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change. The policy also explains how we record instructions connected with DANA, OVO, GoPay, QRIS, virtual account and bank transfer. A payment reference does not replace your duty to enter accurate account details. We can pause a policy-sensitive request while checking the account record, payment receipt
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or verification step. Read the current wording before opening an account, and contact us if a clause is unclear. The same terms apply whether you reach the account from a mobile browser or desktop browser, where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.